where the horse is always the hero
Article Item
Posted 2023-09-14 10:53:55  
World Sports Betting Troubles - Down but not out?

One of the top two bookmakers in South Africa, World Sports Betting, has been the subject of complaints from punters on forums and discussions online.

The sponsor of many racing events including the iconic Cape Met had been offline from around midnight on 12 Sept to the late afternoon the same day after promising only a 4 hour down time between midnight and 4am. They promptly awarded clients with a R50 voucher but erred in offering many close to R500 in free bets and then apparently removed that when it came to their attention. However, the IT problems haven't stopped.

The site has been slow, withdrawals have been delayed and payouts in certain instants have been days in the making. For example, one customer complained that a rugby payout for their predication competition was only paid out on Tuesday for a Saturday result.

Others online have complained about withdrawal issues that have taken days and not been executed.

This also gave some punters an opportunity to complain about WSB's policy on limits. Some claiming WSB only like losing punters and refuse to honour bets outside of limits. This is termed as 'normal practice' for most bookmakers as they limit risk. However the one complainant is willing to go to the gambling board with his issue.

Punters seem to be taking a stand with bookmakers these days and resorting to airing grieviences to others. This could have a knock on effect for the bookmaking industry who invest heavily in customer retention and marketing.

Email link to a friend | Printable Version
  • South Africa
    Displaying 10 ResultsSee All
    nha vs operators in runner refund 1 days ago

    This matter is playing out in the public domain and doing no good for the reputation of South Afri...

    View | Add Comment
    nha responds to operator refunds 3 days ago


    View | Add Comment
    new era begins for kzn racing 6 days ago

    On 06 April 2023 Gold Circle received an Expression of Interest (EOI) from Hollywood Sportsbook Hold...

    View | Add Comment
    cape racing introduces new local condition 2023-09-16

    Cape Racing Implements New Local Race Condition   Cape Racing has implemented a new local ra...

    View | Add Comment
    puller, greeff fined for prohibited substances2023-09-15

    FINDINGS OF PROHIBITED SUBSTANCES     The National Horseracing Authority confirms the r...

    View | Add Comment
    nha results in for peter investigation2023-09-14

    CONFIRMATORY ANALYSIS RESULTS : TRAINER MR A P PETER     Following the Press Release on...

    View | Add Comment
    double superlative returns in fine order but king regent claims race honours 2023-09-13

    The return of Double Superlative was eagerly anticipated at Durbanville on Wednesday, a race day tha...

    View | Add Comment
    spring the buzzword for new seasons 2023-09-12

     The two seasons in progress in South Africa have Spring as the main theme. The Western Cape Op...

    View | Add Comment
    south african racing operator saves rugby world cup coverage on national tv 2023-09-10

    South African Breweries, Hollywoodbets, and Pineapple Insurance collectively contributed $3 million ...

    View | Add Comment
    azzie sending horse to cape 2023-09-07

    Cape Town Up-and-coming trainer Adam Azzie will send 20 horses from Randjesfontein to compete in Cap...

    View | Add Comment