Search
where the horse is always the hero
Article Item
Posted 2023-09-24 11:45:02  
NHA vs Operators in Runner refund

This matter is playing out in the public domain and doing no good for the reputation of South African racing.

There are two other ways to have handled this and the wording is seeming controversial by both operators according to the NHA release.

There are serious repercussions from an international standpoint on this as stated by the NHA - let's not be oblivious to that fact. It comes also from cases previously where refunds had to be offered during commingling situations.

The two other solutions could have been 1. Offer cash refunds independent of the tote dividends (stand to corrected if this was done or taken out of the pool) or 2. To offer cash/freeplay vouchers instead of refunds. These solutions could have been disseminated in a well worded press statement emphasising a goodwill gesture and hence not undermining the actual declared result.

Here's a refund case from 2019: "Phumelela Gaming and Leisure have had a serious reprimand from the Hong Kong Jockey Club for not informing the club of jockey changes during the Sun Met meeting. This has resulted in the club issuing the following statement, refunding bets. HKJC Horse Race Betting Limited would like to inform the public that during the simulcast of the Met Day races in South Africa, held on 26 January 2019, its contract partner in South Africa, Phumelela Gaming and Leisure Limited (Phumelela) failed its contractual obligation to inform it of the jockey substitutions in the following races prior to the start of the races.... According to the Horse Race Betting Rules, all confirmed results and dividends remain unchanged. However, after considering the interests of customers, we have decided to make a discretionary refund for the following Race and Horses on single and all-up pools for WIN, PLACE, QIN, QPL, TRI, TCE, FF&QTT, DT, Treble "

The situations compared are similar in outcome where 'refunds' had to be issued. BUT seemingly the HKJC paid its punters out independent of the dividends declared, which means they seemingly took the losses outside of the tote structure as a goodwill gesture. 

Each release had been published as received below... 

The Gold Circle Press release on the matter stated, "Gold Circle has taken the decision to refund punters who placed any bets with TabGold on She's A Klawer (Number 4) in the first race at the Vaal earlier today after the starting stalls opened without S'manga Khumalo aboard, even though the filly was declared a runner. All punters who included the No. 4 in their bets (all bets) can request a refund from TabGold branches where they placed their bets and those clients who took bets on their account will be credited automatically. Refund calculations will be based on No. 4 being a non-runner."

The Tab4Racing Press release, "TAB4Racing is refunding all Win, Place, Swinger, Exacta, Trifecta and Quartet bets on Number 4 She’s A Klawer in Race 1 at the Vaal today in which she was included.Jockey S’manga Khumalo, who was carded to ride She’s A Klawer, was not in the saddle when the start was effected. The National Horseracing Authority stipendiary stewards declared She’s A Klawer a runner, but in light of the circumstances TAB4Racing is refunding Win and Place bets on the filly, as well as the relevant portions of Exacta, Swinger, Trifecta and Quartet wagers in which she was included.TAB4Racing accountholders will be automatically refunded. Retail customers wishing to claim refunds must submit a claim form at a TAB outlet if they have discarded their tickets."

The Cape Racing release stated, "Cape Racing TOTE has decided to refund punters who placed any bets on race one (number 4) She's A Klawer at the Vaal earlier today after the starting stalls opened without S'manga Khumalo aboard, even though the filly was declared a runner. All punters who included the No. 4 in their bets (all bets) can request a refund from Cape Racing TOTE branches where they placed their bets."

´╗┐Image by 4Racing of the finish of race 1 in which She's A Klawer was declared a runner.

Rate:
Email link to a friend | Printable Version
  • South Africa
    Displaying 10 ResultsSee All
    fourie hits 100 before december as title race gathers pace1 days ago

    Richard Fourie hit the 100 mark for the season to date with the whole of December and every meeting ...

    View | Add Comment
    royal victory gets ratings bump2 days ago

    HANDICAPPING RATINGS UPDATE Betway Summer Cup (Grade 1) ROYAL VICTORY has had his merit rating r...

    View | Add Comment
    robin bruss: justify would not exist without south african great hawaii2 days ago

    JUSTIFY, unbeaten Triple Crown winner and the 2023 Champion Sire of 2 Year Olds in USA has South Af...

    View | Add Comment
    peter investigation finialised 3 days ago

    UPDATE – TRAINER TONY PETER INVESTIGATION FINALISED   Following the Press Release that ...

    View | Add Comment
    peter suspension lifted with immediate effect 3 days ago

    URGENT UPDATE ON THE STATUS OF INTERIM SUSPENSION – TRAINER TONY PETER The National Horseraci...

    View | Add Comment
    lerena speaks: 4/10 sandringham summit defeat4 days ago

    Jockey Gavin Lerena, as honest and open as ever, spoke about his disappointment with the whole Sandr...

    View | Add Comment
    royal victory reigns with summer cup win5 days ago

    Royal Victory takes the Cup and Reigns Royal Victory, with Muzi Yeni, aboard provided Nathan Kotzen...

    View | Add Comment
    peter suspended, nha states 5 days ago

    INTERIM SUSPENSION : TRAINER TONY PETER     The National Horseracing Authority confirms...

    View | Add Comment
    drama hits summer cup as all peter horses are scratched5 days ago

    Drama hits the Betway Summer Cup Day in a huge embarrassment for 4Racing and racing in general as sh...

    View | Add Comment
    summer cup day is here - what do you like? 5 days ago

    It's that time of the year again – the Summer Cup is back, and thanks to Betway's sponsorship,...

    View | Add Comment